Volume: 12 |  Issue: 1 |  Download

Problems with new floor covering products, whatever they may be, don't necessarily mean the product has to be replaced. Carpet in particular can be made so it doesn't get shipped with defects and, depending on what defects may be in it, it is often possible to make repairs. Color shade issues, surface irregularities from shearing, stop marks from tufting and minor flaws can very often be repaired in place. The most prudent move however is to make sure these problems don't occur by being proactive rather than reactive — the former being much less expensive.